Finding the Right tenant

All Oracle’s tenants go through a thorough screening process designed to minimize your future risk of non-payment or damage. Here’s what the screening process entails:

• Detailed background check including credit score, criminal activity, court records, bankruptcies, etc.
• Thorough rental history review and verification of sources
• Employment and income research and verification
• Financial analysis which weighs debt, income, and monthly budget projections

Leasing the Property

The property isn’t considered rented until the lease is signed and funds are received. The leasing process includes:

• A comprehensive move-in conference, where a customized lease is reviewed and executed
• Providing the tenant(s) with an instructional packet that important information to assist them in settling into their new unit
• Performing a move-in inspection at the property within 24-hours of signing the lease to ensure that the tenants are off to a good start
• Collecting numerous move-in and move-out photos to ensure proper documentation of the condition of the property to mitigate disputes

Maintenance Services

Oracle Construction offers its clients an excellent solution to ongoing maintenance needs. Our maintenance coordinators take great pride in keeping your costs to a minimum while still protecting the value of your property. Rental properties require a durable yet cost-effective maintenance program, which is the key to your total return. Some of our maintenance services include:

• Our in house repair crew and reputable mechanical contractors allow us to offer a combination of quality work, low prices, and excellent customer service
• 24-hour emergency assistance for tenants
• Oversight of vendor processes
• Maintaining a thorough maintenance history for each property
• Conducting regular property inspections with written inspection reports furnished to our clients
• Strict oversight and enforcement of vendor recalls and administration of all warranties, including home warranty policies

Resident Relations

One of the most difficult things about being a landlord is dealing with tenant issues. Some tenants manage themselves, while others require more attention. Our knowledge and experience in dealing with all types of tenants means lower vacancy rates and fewer problems. All tenants are treated with respect and fairness, but never at your expense. We manage our tenants by:

• Providing swift and effective rent collection procedures, up to and including necessary legal action
• Utilizing management software, which helps minimize accounting errors
• Having all our employees receive extensive training on the state’s and Fair Housing laws
• Correcting any violations from Homeowners Associations and municipalities
• Corresponding to tenants concerning maintenance, lease, and neighborhood issues
• Handling all complaints and inquiries from tenants and neighbors

Inspections

Our objective is to complete bimonthly exterior and annual comprehensive interior inspections of every property we manage. During this process, your property supervisor checks to make sure that the tenants are abiding by the lease terms, and that there are is no serious damage to the property. The supervisor checks for such things as unauthorized pets or residents, potential maintenance issues, lease violations, and hazardous conditions.